Frequently asked questions

We assess your gold or silver items using industry-standard testing and current market rates. You receive a transparent, no-obligation offer based on the purity, weight and live gold price — explained clearly before you decide.

Yes. Once you accept our offer, we pay immediately by instant EFT or cash, depending on your preference. There are no delays and no hidden fees.

We buy second-hand gold jewellery, silver jewellery, silverware, gold and silver coins, and select luxury items. Jewellery that is broken, damaged or incomplete is welcome — every piece is assessed on-site with complete transparency.

Absolutely. We operate in a secure, private environment with professional testing and transparent pricing. Your items never leave your sight during the valuation.

Yes, visits are by appointment only so that we can give every client undivided attention. We also come to you — home or office visits can be arranged when you book.

Yes. Broken chains, single earrings, damaged rings and incomplete sets all have value. We buy gold and silver in any condition.

Four things: the purity (karat) of the metal, its weight, the live market price on the day, and the condition of the piece. Every offer is itemised so you can see exactly how it was calculated.

Nothing. Valuations are completely free and there is no obligation to accept the offer you receive.

Yes. Orofino Gold Exchange is a proud member of the South African Jewellery Council, which means we are held to the highest standards of professionalism and integrity in every transaction.

We are at 15a Riley Rd, Bedfordview (Germiston, 2008). Clients visit us from across Gauteng, and by arrangement we travel to you for home or office appointments.